We want to help answer your questions regarding working remotely and continuing your department’s business operations as normal during an emergency or other disaster. Below is a list of common requests and questions we’ve assembled to help link you to answers and resources that can help. If you have any questions about the items below, or anything that is not listed, please reach out to Admin IT.
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Either Zoom or Skype can be used to host chats or video conferences online with up to hundreds of participants. Zoom works best to allow small or large groups of people, either inside or outside of the USC community, to conduct a video chat, class or meeting. With Zoom, participants can also dial-in via phone information that Zoom easily provides through their apps or web portal. Meetings can be scheduled in advance or held on-demand with what is known as an instant meeting. Outlook integration is also available. Both services are free for the USC community and easy-to-use.
To find out more about Zoom or Skype, visit our list of business continuity tools and resources and select the appropriate service from the menu of options. For questions on which type of service may work best for your individual scenario, contact Admin IT.
You can login to your USC computer or access USC resources remotely in one of two primary ways. The first is with USC’s VPN. By installing the VPN, you can securely access the USC network from a personal computer after installing a small application. After logging in, you can remotely connect to your desktop computer, connect to network files shares for your personal files or department’s files, check your voicemail via Outlook, and conduct other USC business. We recommend you test these steps in advance of actually needing to work remotely, if at all possible.
For questions regarding the above options or getting them set up, contact Admin IT.