If you don’t know what to say, start with this:
“I believe you.”
When a survivor discloses an experience they’ve had, the most important thing to remember to listen so that they feel validated and empowered.
Keep their confidence.
This is not your story to tell.
Validating Statements:
- You have the right to feel this way.
- Thank you for trusting me with your experience.
- Many would feel the same way you do.
- It is absolutely okay to take as much time as you need to process this.
- I believe you and I’m here to support however I can.
Remember to:
- Practice active listening
- Be mindful of your body language
- Do not ask for additional details
- Mirror the language they use
- Don’t force a decision for them
- Don’t make assumptions
Follow-up and Check in:
- How are you? Is there anything I can do to help?
- I care about you, let me know if you need anything.
- If you need a ride somewhere or any help making appointments, I’m here.
- You’re welcome to come stay with me for a little while if that helps.
- Have you eaten? Would it be helpful if I brought you a meal?