Uwill Teletherapy

Uwill is a partnered service program through Counseling and Mental Health Services.

With uwill, students who are eligible under the Student Health Fee (SHF) can access a rapid path to therapy services (within 48 hours).

STEP ONE
(through MySHR):
Therapist services can be initiated by going to MySHR and requesting the UWill service (under “appointments”). Student Health patient access teams will review the request and confirm eligibility within 2 business days.

You will receive an email invitation from “support@uwill.com” that will allow you to immediately access the UWill services and schedule an appointment.

STEP TWO
(through the Uwill platform):
create a log-in profile, match with an available licensed counselor based on your needs and preferences, then select the day, time, and appointment time to schedule (video, phone, chat, or message).

An email reminder will be sent to you an hour prior to your scheduled appointment. Download the visual quickstart guide from Uwill.

Is this for emergencies?

If you are experiencing thoughts of self-harm or other crisis, call 213-740-9355 (WELL) to reach triage mental health services.

Additional options include the National Suicide Prevention Hotline number, 9-8-8, and the Crisis Text Line, available by texting “TROJAN” to 741741.

Who should use this service?

For students who are new to working with a therapist, and would like to explore how multiple sessions in talk therapy might help them, this is an excellent option to try out.

Students who need someone to talk through an issue, get feedback on problem, or are looking for guidance and insight from a mental health professional on something that they may be struggling with would also benefit from this service.

The Uwill service can serve in a similar way to the Solution Sessions, but offer multiple ways to connect with a counselor on an ongoing basis.

I am currently under care from CMH clinicians, can I use this service?

Students who are already working with the clinical providers in CMH are advised to check in with their current provider team.

Does the Uwill service require insurance?

No, the Uwill service is provided through the Student Health Fee (SHF). If you are a current student enrolled for 6 credits or more in an in-person degree program, you are eligible through your current participation in SHF.

Therapy+ is a suite of extension services to support USC students, selected by Counseling and Mental Health in USC Student Health. Will is a tele therapy service available to USC students who are participating in the Student Health Fee (SHF).